How can we help?

Frequently Asked Questions (FAQ's)

We offer a wide range of cases, including slim and sleek designs, rugged protection cases, customizable cases, and eco-friendly options. All are crafted to fit various iPhone models perfectly.

Yes! All our cases are designed to be wireless charging compatible, so you don’t have to remove the case to charge your iPhone

Absolutely! We carry cases for the latest iPhone 16 series, as well as older models, ensuring you find the perfect fit for your device.

Our cases are made from high-quality materials such as TPU, PC, and eco-friendly alternatives. Each material is chosen for durability, protection, and style.

Yes! We offer free shipping on orders across the USA.

Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, contact us within 30 days, and we’ll make it right.

Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to monitor your package’s delivery progress.

You can reach us at contact@vincivault.com or fill out the contact form on our website. Our team is here to assist you with any inquiries.